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Tips to stop being caught by online fraud

Finances

Tips to stop being caught by online fraud

Fraud is spiralling out of control in 2025, with cybercriminals using more advanced tactics than ever to steal money from UK bank accounts…

The latest figures show that fraudsters stole over £1.17 billion from UK consumers in 2023, and the trend is accelerating this year. Recent surveys indicate that over nine million UK residents fell victim to financial fraud, with total losses exceeding £11.4 billion.

A recent survey also found that 48% of young consumers aged 25-34 have experienced banking fraud, with an average loss of £570 per incident. Criminals are shifting to low-value, high-volume scams, such as purchase scams, which surged by 34% in 2024, resulting in an £86 million loss, with victims losing an average of £549 per case.

Meanwhile, cybercriminals stole $1.5 billion in a single hack on a cryptocurrency exchange just this month, proving how sophisticated and aggressive financial scams have become.

As fraud evolves, the UK’s older generation is being specifically targeted, with many losing their life savings before they even realize they have been scammed.

Experts at Online Spy Shop warn that the increase in smaller but frequent fraud attempts is designed to slip under consumers’ radar. “Many victims don’t even notice the money leaving their accounts until it’s too late”

Cybercriminals no longer need to hack into your bank account directly—they can trick you into handing over the money yourself. Fraudsters are using psychological manipulation to convince victims to transfer funds, share security details, or authorize payments they believe are legitimate.

  • Bank Impersonation Scams – Scammers call pretending to be your bank, warning you of “suspicious activity” and telling you to transfer your money to a “safe account”—which belongs to them.
  • Energy & Council Tax Refund Scams – Fraudsters send fake messages claiming you are owed a refund, tricking victims into entering bank details on a fake website.
  • Inheritance & Pension Scams – Scammers pose as financial advisors or solicitors, convincing pensioners to transfer their retirement savings into fraudulent investment accounts.
  • Courier Fraud – Criminals pretend to be the police or your bank, telling you your cards have been compromised. They then send a “courier” to collect your cards and PIN, draining your account before you realize.

Older people, particularly those unfamiliar with modern online banking protections, are prime targets for scammers.

  • A 76-year-old pensioner in London was tricked into believing her money was at risk and transferred £150,000 to criminals, thinking she was protecting her savings.
  • In Manchester, a widower lost £320,000 in a fake investment scam, after fraudsters convinced him to move his life savings into what he believed was a “high-return pension fund.”
  • A Derbyshire couple were scammed out of £27,000 after receiving a fake “energy bill rebate” email, thinking they were claiming a government payment.

Criminals behind these scams are not petty thieves—they are highly organized gangs, using technology to make their scams look completely legitimate.

  • Be skeptical of any unexpected calls or emails – Even if they claim to be from your bank, energy company, or HMRC, never hand over details or transfer money on demand.
  • Verify calls yourself – If you receive a call from your bank, hang up and call the number on the back of your card, not the number they provide.
  • Enable bank fraud alerts – Many UK banks now send real-time fraud alerts if suspicious activity is detected—ensure these alerts are switched on.
  • Double-check investment opportunities – If an offer seems too good to be true, it is a scam. Check the FCA ScamSmart register before investing anywhere.

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